Could not obtain information about Windows NT group user

We encountered similar errors in a testing environment on a virtual machine. If the machine name changes due to VM cloning from a template, you can get this error.

If the computer name changed from OLD to NEW.

A job uses this stored procedure:

msdb.dbo.sp_sqlagent_has_server_access @login_name = 'OLD\Administrator'

Which uses this one:

EXECUTE master.dbo.xp_logininfo 'OLD\Administrator'

Which gives this SQL error 15404

select text from sys.messages where message_id = 15404;
Could not obtain information about Windows NT group/user '%ls', error code %#lx.

Which I guess is correct, under the circumstances. We added a script to the VM cloning/deployment process that re-creates the SQL login.

Active Directory is refusing access to your SQL Agent. The Agent should be running under an account that is recognized by STAR domain controller.