error: member access into incomplete type : forward declaration of

You must have the definition of class B before you use the class. How else would the compiler otherwise know that there exists such a function as B::add?

Either define class B before class A, or move the body of A::doSomething to after class B have been defined, like

class B;

class A
{
    B* b;

    void doSomething();
};

class B
{
    A* a;

    void add() {}
};

void A::doSomething()
{
    b->add();
}

Move doSomething definition outside of its class declaration and after B and also make add accessible to A by public-ing it or friend-ing it.

class B;

class A
{
    void doSomething(B * b);
};

class B
{
public:
    void add() {}
};

void A::doSomething(B * b)
{
    b->add();
}