How to fix the wrong number of unread emails flag in Outlook?
Following works for me.
- In the “Search Current Mailbox (Ctrl+E)” box, type:
read:no
and hit Enter. - When it shows “Find More on Server” link, click it. Then the unread email(s) should appear.
EDIT: Works with Outlook 2016 as well
you can see the image reference for your further help.
I've managed to fix this by going to the web access, right-clicking the problematic folders and selecting "mark all as read". After this, Outlook stopped displaying wrong unread messages count.
Run
outlook.exe /cleanviews
This cleans the internal viewstate and should resolve the problem.
WARNING: Running this command will also reset any custom views!