How to use Hudson "Parameterized Build" values in an email
You need to use a parameter like this one: ${ENV, var="USER"}
And 'USER' is the same as 'user' - you need to give then different names.
On top of what Rene suggests (that is, to use ${ENV, var="USER"}
) I believe you need to install yet another plugin called 'email-ext'.
I found that information in some other question (there's no accepted answer though).