Refresh multicast group membership

This is the way multicast / the IGMP protocol works. A client has to join the group periodically by sending a Membership Report or it will be assumed that he has left the group after some short timeout. However, those reports are usually sent only when receiving a Membership Query from the local multicast router. Either your clients don't receive the query or don't respond with a report.

Try to use a tool like wireshark in order to see which IGMP packets are sent through your network.