Apple - iPod Classic can't be seen by iTunes 12.7 on Windows 10

I spoke with Apple Support. The iPod Classic is no longer supported by the software, period. Backwards compatibility is not considered and old versions of iTunes are not provided by Apple. In fact, the support personnel are forbidden to provide an older version. They suggest buying a new iPod.


The older iPods are no longer supported by the new iTunes 12.9. To get the iPod back on track, it's best to install an old version of iTunes on a Windows PC. To get the older versions of iTunes, search in Google.


I had this problem and tried everything from all kinds of forums and posts. Although my iPod was registered and visible on one of my computers, it was invisible and did not appear in iTunes on another until I assigned a drive letter to it in: Control Panel\Administrative Tools\Computer Management\Disk Management - and suddenly there it was!