MongoDB - Error: getMore command failed: Cursor not found

I also ran into this problem, but for me it was caused by a bug in the MongDB driver.

It happened in the version 3.0.x of the npm package mongodb which is e.g. used in Meteor 1.7.0.x, where I also recorded this issue. It's further described in this comment and the thread contains a sample project which confirms the bug: https://github.com/meteor/meteor/issues/9944#issuecomment-420542042

Updating the npm package to 3.1.x fixed it for me, because I already had taken into account the good advises, given here by @Danziger.


It's a bug in mongodb server session management. Fix currently in progress, should be fixed in 4.0+

SERVER-34810: Session cache refresh can erroneously kill cursors that are still in use

(reproduced in MongoDB 3.6.5)

adding collection.find().batchSize(20) helped me with about a tiny reduced performance.


EDIT - Query performance:

As @NeilLunn pointed out in his comments, you should not be filtering the documents manually, but use .find(...) for that instead:

db.snapshots.find({
    roundedDate: { $exists: true },
    stream: { $exists: true },
    sid: { $exists: false }
})

Also, using .bulkWrite(), available as from MongoDB 3.2, will be far way more performant than doing individual updates.

It is possible that, with that, you are able to execute your query within the 10 minutes lifetime of the cursor. If it still takes more than that, you cursor will expire and you will have the same problem anyway, which is explained below:

What is going on here:

Error: getMore command failed may be due to a cursor timeout, which is related with two cursor attributes:

  • Timeout limit, which is 10 minutes by default. From the docs:

    By default, the server will automatically close the cursor after 10 minutes of inactivity, or if client has exhausted the cursor.

  • Batch size, which is 101 documents or 16 MB for the first batch, and 16 MB, regardless of the number of documents, for subsequent batches (as of MongoDB 3.4). From the docs:

    find() and aggregate() operations have an initial batch size of 101 documents by default. Subsequent getMore operations issued against the resulting cursor have no default batch size, so they are limited only by the 16 megabyte message size.

Probably you are consuming those initial 101 documents and then getting a 16 MB batch, which is the maximum, with a lot more documents. As it is taking more than 10 minutes to process them, the cursor on the server times out and, by the time you are done processing the documents in the second batch and request a new one, the cursor is already closed:

As you iterate through the cursor and reach the end of the returned batch, if there are more results, cursor.next() will perform a getMore operation to retrieve the next batch.

Possible solutions:

I see 5 possible ways to solve this, 3 good ones, with their pros and cons, and 2 bad one:

  1. 👍 Reducing the batch size to keep the cursor alive.

  2. 👍 Remove the timeout from the cursor.

  3. 👍 Retry when the cursor expires.

  4. 👎 Query the results in batches manually.

  5. 👎 Get all the documents before the cursor expires.

Note they are not numbered following any specific criteria. Read through them and decide which one works best for your particular case.

1. 👍 Reducing the batch size to keep the cursor alive

One way to solve that is use cursor.bacthSize to set the batch size on the cursor returned by your find query to match those that you can process within those 10 minutes:

const cursor = db.collection.find()
    .batchSize(NUMBER_OF_DOCUMENTS_IN_BATCH);

However, keep in mind that setting a very conservative (small) batch size will probably work, but will also be slower, as now you need to access the server more times.

On the other hand, setting it to a value too close to the number of documents you can process in 10 minutes means that it is possible that if some iterations take a bit longer to process for any reason (other processes may be consuming more resources), the cursor will expire anyway and you will get the same error again.

2. 👍 Remove the timeout from the cursor

Another option is to use cursor.noCursorTimeout to prevent the cursor from timing out:

const cursor = db.collection.find().noCursorTimeout();

This is considered a bad practice as you would need to close the cursor manually or exhaust all its results so that it is automatically closed:

After setting the noCursorTimeout option, you must either close the cursor manually with cursor.close() or by exhausting the cursor’s results.

As you want to process all the documents in the cursor, you wouldn't need to close it manually, but it is still possible that something else goes wrong in your code and an error is thrown before you are done, thus leaving the cursor opened.

If you still want to use this approach, use a try-catch to make sure you close the cursor if anything goes wrong before you consume all its documents.

Note I don't consider this a bad solution (therefore the 👍), as even thought it is considered a bad practice...:

  • It is a feature supported by the driver. If it was so bad, as there are alternatives ways to get around timeout issues, as explained in the other solutions, this won't be supported.

  • There are ways to use it safely, it's just a matter of being extra cautious with it.

  • I assume you are not running this kind of queries regularly, so the chances that you start leaving open cursors everywhere is low. If this is not the case, and you really need to deal with these situations all the time, then it does make sense not to use noCursorTimeout.

3. 👍 Retry when the cursor expires

Basically, you put your code in a try-catch and when you get the error, you get a new cursor skipping the documents that you have already processed:

let processed = 0;
let updated = 0;

while(true) {
    const cursor = db.snapshots.find().sort({ _id: 1 }).skip(processed);

    try {
        while (cursor.hasNext()) {
            const doc = cursor.next();

            ++processed;

            if (doc.stream && doc.roundedDate && !doc.sid) {
                db.snapshots.update({
                    _id: doc._id
                }, { $set: {
                    sid: `${ doc.stream.valueOf() }-${ doc.roundedDate }`
                }});

                ++updated;
            } 
        }

        break; // Done processing all, exit outer loop
    } catch (err) {
        if (err.code !== 43) {
            // Something else than a timeout went wrong. Abort loop.

            throw err;
        }
    }
}

Note you need to sort the results for this solution to work.

With this approach, you are minimizing the number of requests to the server by using the maximum possible batch size of 16 MB, without having to guess how many documents you will be able to process in 10 minutes beforehand. Therefore, it is also more robust than the previous approach.

4. 👎 Query the results in batches manually

Basically, you use skip(), limit() and sort() to do multiple queries with a number of documents you think you can process in 10 minutes.

I consider this a bad solution because the driver already has the option to set the batch size, so there's no reason to do this manually, just use solution 1 and don't reinvent the wheel.

Also, it is worth mentioning that it has the same drawbacks than solution 1,

5. 👎 Get all the documents before the cursor expires

Probably your code is taking some time to execute due to results processing, so you could retrieve all the documents first and then process them:

const results = new Array(db.snapshots.find());

This will retrieve all the batches one after another and close the cursor. Then, you can loop through all the documents inside results and do what you need to do.

However, if you are having timeout issues, chances are that your result set is quite large, thus pulling everything in memory may not be the most advisable thing to do.

Note about snapshot mode and duplicate documents

It is possible that some documents are returned multiple times if intervening write operations move them due to a growth in document size. To solve this, use cursor.snapshot(). From the docs:

Append the snapshot() method to a cursor to toggle the “snapshot” mode. This ensures that the query will not return a document multiple times, even if intervening write operations result in a move of the document due to the growth in document size.

However, keep in mind its limitations:

  • It doesn't work with sharded collections.

  • It doesn't work with sort() or hint(), so it will not work with solutions 3 and 4.

  • It doesn't guarantee isolation from insertion or deletions.

Note with solution 5 the time window to have a move of documents that may cause duplicate documents retrieval is narrower than with the other solutions, so you may not need snapshot().

In your particular case, as the collection is called snapshot, probably it is not likely to change, so you probably don't need snapshot(). Moreover, you are doing updates on documents based on their data and, once the update is done, that same document will not be updated again even though it is retrieved multiple times, as the if condition will skip it.

Note about open cursors

To see a count of open cursors use db.serverStatus().metrics.cursor.

Tags:

Cursor

Mongodb

Node.Js

Mongodb Query

Recent Posts