Resolving tasks in VSTS / VSO (Agile Template)

This confusing behavior is because the Agile Template shows both Bugs and Tasks on the same board view. While Tasks have a New -> Active -> Closed workflow, bugs have an additional Resolved step.

Your task should transition directly from Active to Closed.

You bugs will be able to rest a bit in the Resolved column before being dragged all the way to Closed.


To recall your question:

I can move tasks from New to Active, but cannot move them from Active to Resolved.

This is also not a problem in Azure DevOps but the standard process (Agile workflow states). The following are the steps that can be used for the workflow in the standard process:

  • User Story (New, Active, Removed, Resolved, Closed)
  • Bug (New, Active, Resolved, Closed)
  • Task (New, Active, Removed, Closed)

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In Azure DevOps, however, this workflow can be adapted. For this the process must be modified. Here you can also add Resolved for a task within the workflow. Role "Collection administrator" is needed.

via Organization settings / Boards / Process / Agile (default) ... Create inherited process

Further information and picture source under https://docs.microsoft.com/en-us/azure/devops/boards/work-items/guidance/agile-process-workflow?view=vsts

and https://docs.microsoft.com/de-de/azure/devops/organizations/settings/work/manage-process?view=vsts&tabs=new-nav#create-inherited-process


You need to first create an inherited Process from Agile template as explained here: https://www.visualstudio.com/en-us/docs/work/process/manage-process#create-inherited-process Then , you can simple Hide the "Resolved" state for Bugs from your workflow as shown here: https://www.visualstudio.com/en-us/docs/work/process/customize-process-workflow That's it! the column is gone from your Task Board! Moreover: you can now add your own States and Columns. Good luck! Michael