Send Test Email fails with Email address is not verified

When your SES account is in "sandbox" mode, you can:

  1. Only send from verified domains and email addressed, and
  2. Only send to verified domains and email addresses

In order to send to anyone else, you must move your account out of sandbox mode by contacting AWS support and requesting it:

https://docs.aws.amazon.com/console/ses/sandbox


If the email is already verified and you're out of the SES Sandbox, check that you've the correct AWS region for the SMTP server. I was trying to connect to email-smtp.eu-west-1.amazonaws.com when my SMTP credential was for the email-smtp.us-east-1.amazonaws.com server.

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In my case I needed to verify the email again in the region where it failed. You can try to change your region in the top right then you have click again "Verify a New Email Address" enter image description here