Unsatisfactory Instructor Evaluations: balancing of expectations of engineering students
The professor that taught me statistics dealt with this basic problem, which is that students would come into the course thinking it was like any other "narrative" style of course (like a history class), but the truth is it was a math class that was not listed as MATH 3XX.
Part of the job of a student is to pick courses, ordering them and balancing them into a semester that allows them to handle all of their classes. If they do not have the information they need to balance their schedule (as some classes are naturally heavy loads and others are light), they cannot do their job. So here's how I learned to help them do their job so that they would feel that you were doing your job.
Reset Student Expectations
On week 1 or 2, assign a special test. Include absolutely the most challenging math you expect them to do for the entire semester (not hard for the sake of being hard). Make it absolutely clear that this course does in fact require previous knowledge and ability, and that this test is designed to do just that - test their readiness for this class. You can make it an in-lab assignment and just give credit for doing it - you can give them the answer key and let them grade themselves.
Clearly explain to students that if they cannot complete this test satisfactorily, that is information for them to decide if they are ready for this class. When I ran this lab session I personally explained to students that if they weren't willing to spend at least X hours per assignment per week, they would be unlikely to do well and should reconsider their plans now while they can still re-arrange their schedule. I had a few students drop by the next week, but then everyone who stayed stuck with it all semester.
Don't Make Students Feel Dumb
One of the great dangers of being an expert and a teacher is that you become very distant from that point in time when the material was truly difficult for you, and you lose some of your understanding of what it was like to not know. You are also likely to have an IQ far beyond the average, as well, so you might not ever have experienced this material as difficult - which makes it even harder to avoid this mistake.
I personally remind myself of the time where I had scrawled out about 8 pages of hand-written calculations and equations to solve a factorial analysis of variance by hand, because my professor said it was important. If someone at that moment had looked at what I was doing and even vaguely implied "oh, that's mostly just basic algebra, that's not so hard" I would have stabbed them in the neck with my pencil right then and there. (The pencil was dull and my wrist was tired, so they would have probably escaped serious injury. But still!) Maybe it wouldn't have been hard for them, but it was a challenge to me.
With your advanced understanding of mathematics, you might unintentionally be sending your students a message along the lines of, "oh, this math is pretty basic first year stuff, you shouldn't have any trouble with it". Math is often hard and time consuming and mind-bending and forgotten quickly, even if it is important, and to imply otherwise is insult your students intelligence and character. This will likely result in them not liking you, and worse - they may not learn as much from you as they could have.
Be honest, but take care to honor their struggle with fundamentally non-trivial material. Students appreciate "I know this may seem hard, but you can work through it" more than "this is easy, work harder".
...and make sure the material Is Really Relevant
Yes, math is important and sometimes being able to do it by hand is even important. But I've had teachers include complex material based on the idea that it would be on X industry test that was 3+ years away and that I would not ever be taking, and could otherwise be looked up in < 10 seconds if I really needed it. Sure, now if I get stranded on a desert island I'll be able to calculate proper binary subnet masks so I can build a complex routed network for all my coconuts, but otherwise I'm still a little annoyed I spent hours on that mess when I could have spent it on my research projects.
Motivating the material with a calculation the computer can't solve but they can do it by hand, if such an example exists, can help. It may also be helpful to really drive home the point that if you don't understand the underlying math you'll click stuff that is laughable and makes no damn sense, but the software didn't know any better so it did what you asked anyway.
Still, make sure you really aren't including tough material (according to the students) just because you really think its cool and is technically somehow applicable, but not really necessary or very valuable to the student. Those topics might be a perfect fit in another course - just not this one.
I think you'll find that if students are made to understand what will be expected and necessary upfront, you empathize and honor the challenges your students deal with, and you pair down the material to what truly best serves students, you'll find that not only will students like you more and rate you more highly - but they'll also learn more and the class will be more fun to teach, too.
Based on your comment that the mathematical ability of the students is poor, to the point that they struggle with 1-D Calculus, I think you need to drastically adjust your expectations. I don't know how deeply you get into the mathematical basis of the Finite Element Method, but doing it "right" requires knowledge of functional analysis at an advanced undergraduate level. For a student who doesn't even understand 1-D calculus well, most any sentence in a functional analysis textbook will be literally gibberish. You couldn't bridge this gap in a one-semester class even if the entire focus of the class were functional analysis, let alone in a course with other priorities. So while I agree that your students should learn the material you're teaching in a perfect world, it's unrealistic to expect them to learn something they don't have the necessary background for. This isn't only a problem for your teaching evaluations--your students are very likely not getting much out of this class (at least the more mathematical parts of it), and in fact they have every right to complain.
So, how can you avoid this problem without pandering to the students' unambitious goals? If I were you, I'd probably do some combination of the following two approaches:
Rename the class something like "Mathematical Methods in Mechanical Engineering" and state clearly in the course syllabus that there is a significant mathematical component to the course. If you can, list a sophomore-level math class or two as prerequisites. This is to attract students who will get something useful out of the more mathematical course you want to teach.
Choose different, less complex, engineering topics to teach, but dig into the mathematical concepts behind them, which hopefully will be closer to earth. Focus on examples where blindly using the software without understanding the math will give the wrong answer. They will be "toy" examples, but if you're lucky, they will instill in your students a lesson that they will remember when they use software on more complex systems.
There are several aspects to examine:
- Students' expectations of the course
- Your expectations of the students' abilities
- Course alignment with curriculum
Let's take #3 first. Presumably, you live in a state that licenses Professional Engineers. Since you mention Big 4 auto, I'm going to take Michigan as an example. The Michigan Department of Licensing and Regulatory Affairs declares:
Article 20 of Public Act 299 of 1980, as amended was created, to license and regulate the practice of professional engineering in Michigan. Article 20 defines professional engineering as professional services, such as consultation, investigation, evaluation, planning, design or review of material and completed phases of work in construction, alteration or repair in connection with a public or private utility, structure, building, machine, equipment, process, work or project when the professional service requires the application of engineering principles or data.
Michigan requires PE applicants to pass both the Fundamentals of Engineering Exam and the Principals and Practices Exam of the National Council of Examiners for Engineering and Surveying (NCEES). As you know, these are standardized national exams. Your students will generally take the FE in their senior year of college, which is the year of the students you're asking about.
You should make sure that your courses align with the topics that your students are expected to know for the FE. These include calculus, differential equations, and numerical analysis, which your students already seem to be having trouble with. The bulk of the test for mechanical engineers (pdf) consists of MechE topics: statics, dynamics, mechanics of materials, material properties, fluid mechanics, thermodynamics, heat transfer, measurements and instrumentation, and mechanical design. Your students will need to know these topics cold in order to pass the FE.
As for #2, given that calculus is a series of freshman courses, and all of engineering builds upon it, you are not unreasonable to expect your students to be able to practice it.
As for #1, my suggestion is to clarify in your syllabus for each course that the goal of the course is to have the students understand topics X, Y, and Z that are covered in the FE, with links to the NCEES site. It also might be a good idea, for each new module that you cover within a course, to identify which section of the FE that it addresses.
Your students may protest that they are only getting the degree for its own sake, or they will immediately go to business school for their MBAs, or whatever. Emphasize that many engineering jobs will be closed to them if they don't follow the PE path. Also, if they are going for an MBA, a PE+MBA combination would facilitate their going into business for themselves.
Disclaimer: I have an engineering degree but am not in academia and am not a P.E. Also, I am from Texas and not Michigan, but the tests and accreditation are national.