ValueError: not enough values to unpack (expected 11, got 1)

For the line

line.split()

What are you splitting on? Looks like a CSV, so try

line.split(',')

Example:

"one,two,three".split()  # returns one element ["one,two,three"]
"one,two,three".split(',')  # returns three elements ["one", "two", "three"]

As @TigerhawkT3 mentions, it would be better to use the CSV module. Incredibly quick and easy method available here.

The error message is fairly self-explanatory

(a,b,c,d,e) = line.split()

expects line.split() to yield 5 elements, but in your case, it is only yielding 1 element. This could be because the data is not in the format you expect, a rogue malformed line, or maybe an empty line - there's no way to know.

To see what line is causing the issue, you could add some debug statements like this:

if len(line.split()) != 11:
    print line

As Martin suggests, you might also be splitting on the wrong delimiter.