Certificate issue: SSL page brings up "you need to set a lock screen pin or password before you can use credential storage" on Android

This same thing happened to me when I was installing my certificate on my Android Tablet.

  1. Yes, you need to set a lock or pin code (but this can be removed after installing the certificate)
  2. Just copy the .pfx file in your Android phone
  3. On your phone Settings look for Security
  4. Under credential storage (this option might vary depending on your Phone settings), there should be an option to install certificates
  5. Restart your phone

Hope this helps.


This isn't the most secure solution - but it got the job done for me. I had to edit the SSL properties through IIS to ignore client certificates. IIS Setting Change


It's not an Android/Chrome issue. The problem was from the fact that the server was requesting a certificate from the client. For Apache add/change the following parameter in your conf or in your sites definition:

SSLVerifyClient none