Supermicro BIOS recovery - SUPER.ROM

I finally got some answers from their tech support, though it didn't end up working and it honestly sounded more like "suggestions" than actual facts... regardless:

• The five beeps likely means "process failure" in this case - whatever that means.
• The three beeps could possibly mean RAM failure. I strongly doubt this as I let the RAM burn in with memtest+ for about 72 hours. Doesn't mean something isn't wrong - just doubtful.
• For what it is worth, I was told that the format of the flash drive didn't matter between FAT12, FAT16 and FAT32 - I tried both FAT16 and FAT32 without success.
• I was told that the name of the file is case sensitive, and should be SUPER.ROM in all caps.
• I was also told that any known good BIOS image could be used as a source, just renamed to SUPER.ROM

I hope this helps someone else in the future. After about six weeks of emailing back and forth with their tech support and attempting different things with this board - I finally gave up troubleshooting it and just sent it in for an RMA and purchased a different board. Anyone want to buy a refurbished Supermicro board?