File Explorer Crashing on Windows 10
Looks like the utx.dll
from Autodesk Inventor 2014 cause the crash:
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffd0713a1c8 (KERNELBASE!RaiseException+0x0000000000000068)
ExceptionCode: e06d7363 (C++ EH exception)
ExceptionFlags: 00000001
NumberParameters: 4
Parameter[0]: 0000000019930520
Parameter[1]: 000000000216abc0
Parameter[2]: 00007ffcdf76db30
Parameter[3]: 00007ffcdf600000
DEFAULT_BUCKET_ID: APPLICATION_FAULT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>
EXCEPTION_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>
EXCEPTION_PARAMETER1: 0000000019930520
EXCEPTION_PARAMETER2: 000000000216abc0
EXCEPTION_PARAMETER3: 00007ffcdf76db30
EXCEPTION_PARAMETER4: 7ffcdf600000
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
MISSING_CLR_SYMBOL: 0
ANALYSIS_VERSION: 10.0.10240.9 amd64fre
LAST_CONTROL_TRANSFER: from 00000000738814f1 to 00007ffd0713a1c8
STACK_TEXT:
00 ntdll!NtWaitForMultipleObjects
01 ntdll!RtlReportExceptionEx
02 ntdll!RtlReportException
03 ntdll!LdrpInitializeNode$filt$1
04 ntdll!_C_specific_handler
05 ntdll!RtlpExecuteHandlerForException
06 ntdll!RtlDispatchException
07 ntdll!RtlRaiseException
08 KERNELBASE!RaiseException
09 msvcr100!CxxThrowException
0a utx
0b utx
0c 0x0
0d utx
FAILURE_IMAGE_NAME: utx.dll
FAILURE_BUCKET_ID: APPLICATION_FAULT_e06d7363_utx.dll!Unknown
FAILURE_ID_HASH_STRING: um:application_fault_e06d7363_utx.dll!unknown
Loaded symbol image file: utx.dll
Image path: C:\Program Files\Autodesk\Inventor 2014\Bin\utx.dll
Image name: utx.dll
Browse all global symbols functions data
Timestamp: Thu Feb 28 22:59:45 2013
Install the latest update and look if this fixes it.
Just as an update to the next person coming across this page, I had the exact same problem after KB3081449. Getting rid of it fixed the problem.
You'll have to delete two updates: KB3081449 (as suggested in Burak's answer) and KB3081448.
To delete this, follow:
- Settings > Windows Update > Advanced Options > View Your Update History > Uninstall Updates.
- Choose update, uninstall, restart.